This privacy notice for RPI HomeBuyers LLC ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and share your information when you use our services — including when you visit rpihomebuyers.com, or engage with us through sales, marketing, or other related activities.
Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies, please do not use our services. If you still have questions, contact us at [email protected].
Summary of Key Points
- What personal info do we process? We collect personal information you voluntarily provide based on how you interact with our services.
- Sensitive information? We do not process sensitive personal information unless required by law or with your consent.
- Third-party data? We may receive information from public databases, marketing partners, and social media platforms.
- How do we process it? To provide and improve services, communicate with you, prevent fraud, and comply with law.
- Who do we share it with? We share in specific situations with specific categories of third parties — never selling or sharing SMS consent data for marketing.
- How do we keep it safe? We have technical and organizational security measures in place, though no transmission over the internet is 100% guaranteed secure.
- What are your rights? Depending on your location, you may have rights to access, correct, or delete your personal information.
What Information Do We Collect?
Information You Provide Directly
We collect personal information that you voluntarily provide when you express interest in our services, participate in activities on our site, or contact us. This may include:
- Name
- Phone number
- Email address
- Mailing address
- Property information
- Payment data (if applicable)
All personal information you provide must be true, complete, and accurate. Please notify us of any changes.
Information Collected Automatically
When you visit our site, we automatically collect certain technical information, including:
- IP address and device identifiers
- Browser type and settings
- Operating system and language preferences
- Pages viewed, search terms, and usage timestamps
- Location data based on IP address
Information From Third Parties
We may receive limited data from public databases, joint marketing partners, affiliate programs, data providers, and social media platforms — including mailing addresses, email addresses, phone numbers, and intent data — for the purpose of targeted advertising and service improvement.
SMS consent and phone numbers collected for SMS communication will never be shared with third parties or affiliates for marketing purposes.
How Do We Process Your Information?
We process your personal information for the following purposes:
- To facilitate account creation and authentication
- To deliver and fulfill the services you request
- To respond to your inquiries and provide support
- To send you administrative and service-related communications
- To send marketing and promotional communications (with your consent)
- To deliver targeted advertising based on your interests and location
- To protect our services through fraud monitoring and prevention
- To analyze usage trends and improve our services
- To fulfill and manage orders, payments, and exchanges
- To comply with applicable laws and legal obligations
Legal Bases for Processing
We only process your personal information when we have a valid legal reason to do so. Depending on your location, we may rely on the following legal bases:
- Consent — You have given us permission to use your information for a specific purpose. You may withdraw consent at any time.
- Contract Performance — Processing is necessary to fulfill our contractual obligations to you.
- Legitimate Interests — Processing is reasonably necessary to achieve our business interests, provided those interests do not outweigh your rights.
- Legal Obligations — Processing is required for compliance with applicable laws or legal proceedings.
- Vital Interests — Processing is necessary to protect your safety or the safety of others.
If you are located in the EU, UK, or Canada, additional specific provisions apply. We are generally the "data controller" for the personal information described in this notice.
When & With Whom Do We Share Your Information?
We may share your personal information with third-party vendors and service providers who perform services on our behalf. All such parties are bound by contract to safeguard your data and may only use it as instructed by us.
Categories of Third Parties
Other Sharing Situations
- Business Transfers — In connection with a merger, acquisition, or sale of company assets
- Google Maps APIs — For location-specific requests; governed by Google's Privacy Policy
- Affiliates — With subsidiaries or joint venture partners, who are required to honor this notice
- Business Partners — To offer certain products, services, or promotions
SMS consent and phone numbers are never shared with third parties or affiliates for marketing purposes.
Third-Party Websites
Our services may contain links to third-party websites, services, or applications. We do not control these third parties and are not responsible for the safety or privacy of information you share with them.
Inclusion of any third-party link does not constitute an endorsement. We encourage you to review the privacy policies of any third-party sites you visit.
Cookies & Tracking Technologies
We may use cookies, web beacons, pixels, and similar tracking technologies to collect and store information about how you interact with our website. This includes tracking cookies used for marketing and retargeting purposes via social media platforms such as Facebook, Instagram, and YouTube.
Most web browsers accept cookies by default. You may set your browser to remove or reject cookies, though doing so may affect certain features or services. You can also opt out of data sharing by adjusting your cookie preferences or using the Do Not Sell or Share My Personal Information option on our homepage where applicable.
Social Logins
If you register or log in using a social media account (such as Facebook), we may receive certain profile information from that provider, including your name, email address, friends list, and profile picture. We use this information only for the purposes described in this notice.
We do not control third-party social media providers' use of your information. We recommend reviewing their privacy policies directly.
International Data Transfers
Our servers are located in the United States. If you access our services from outside the US, your information may be transferred to, stored, and processed in the US or in other countries where our third-party service providers operate.
By using our services, you consent to the transfer of your information to the US and other countries, which may have different data protection laws than your home country.
How Long Do We Keep Your Information?
We retain personal information only for as long as necessary to fulfill the purposes outlined in this notice, unless a longer period is required by law — such as for tax, accounting, or legal compliance purposes.
When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it. If immediate deletion is not possible (e.g., data stored in backup archives), we will securely isolate it until deletion is feasible.
How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet or information storage system can be guaranteed 100% secure.
While we do our best to protect your personal information, transmission to and from our services is at your own risk. You should only access our services within a secure environment. We cannot promise that hackers, cybercriminals, or other unauthorized parties will not be able to defeat our security measures.
Do We Collect Information From Minors?
We do not knowingly solicit data from or market to individuals under 18 years of age. By using our services, you represent that you are at least 18 years old, or that you are a parent or guardian consenting on behalf of a minor dependent.
If we learn that personal information from a user under 18 has been collected, we will deactivate the account and take reasonable measures to delete such data promptly. If you are aware of any data we may have collected from a minor, please contact us at [email protected].
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and obtain a copy of your personal information
- The right to request correction or erasure of your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
Opting Out of Marketing
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails, replying STOP or UNSUBSCRIBE to any SMS message, or contacting us directly. You will be removed from marketing lists, though we may still send service-related messages.
Account Information
To review, update, or delete your account information, contact us using the details in Section 17. Upon your request to terminate your account, we will deactivate or delete it from active databases, though we may retain certain information for legal or fraud-prevention purposes.
To exercise any of your rights, contact us at [email protected]. We will respond in accordance with applicable data protection laws.
Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature you can activate to signal your privacy preference. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized.
As such, we do not currently respond to DNT browser signals. If a standard is adopted in the future that we are required to follow, we will update this notice accordingly.
California Residents
California Civil Code Section 1798.83 ("Shine The Light") allows California residents to request information about personal information disclosed to third parties for direct marketing purposes once per year, free of charge.
If you are a California resident under 18 with a registered account, you may request removal of publicly posted content by contacting us with your email address and a statement confirming your California residency.
Categories of Personal Information Collected (Past 12 Months)
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email, phone, IP address, online identifiers | Yes |
| B. California Customer Records | Name, contact info, employment, financial info | Yes |
| C. Protected Classifications | Gender, date of birth | Yes |
| D. Commercial Information | Transaction history, purchase details | Yes |
| E. Biometric Information | Fingerprints, voiceprints | No |
| F. Internet / Network Activity | Browsing history, interactions with our site | Yes |
| G. Geolocation Data | Device location | Yes |
| H. Audio / Visual Information | Images, call recordings | Yes |
| I. Professional Information | Job title, employment history | No |
| J. Education Information | Student records, directory info | No |
| K. Inferences | Profiles based on preferences and characteristics | Yes |
| L. Sensitive Personal Information | Account login, health data, precise geolocation | No |
Data in applicable categories is retained for up to 48 months. To submit a California privacy rights request, contact us at [email protected] or call (763) 355-4841.
Virginia Residents
If you are a Virginia resident, you may have rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to access, correct, delete, and obtain a copy of your personal data, as well as the right to opt out of targeted advertising and the sale of personal data.
To exercise these rights, contact us at [email protected]. If you believe we have not properly handled a request, you may appeal our decision by contacting us directly.
Updates to This Notice
We may update this privacy notice from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this notice periodically to stay informed about how we are protecting your information.
Your continued use of our services after any updates constitutes your acceptance of the revised notice.
How to Contact Us
If you have questions or comments about this privacy notice, or wish to exercise your privacy rights, please contact us using the information below.
SMS Terms & Conditions
Information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
SMS Consent
Phone numbers collected as part of the SMS consent process will not be shared with any third party or affiliate for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from RPI HomeBuyers LLC, you may receive messages related to:
- Appointment reminders and confirmations
- Follow-up messages regarding your property inquiry
- Billing inquiries or transaction updates
- Promotional offers or service updates, where applicable and consented to
Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 3 SMS messages per week related to your inquiry or property status.
Opt-In
You can opt in to receive SMS messages by submitting an online form on our website and checking the SMS consent checkbox.
Opt-Out
You may opt out at any time by replying STOP to any text message. You may also contact us directly to request removal from our messaging list.
Help
For assistance, reply HELP to any message or visit rpihomebuyers.com.
Standard Messaging Disclosures
- Message and data rates may apply
- Opt out at any time by texting STOP
- For assistance, text HELP or visit our Privacy Policy and Terms of Service pages
- Message frequency may vary
View our full Terms of Service for additional SMS compliance details:
View Terms of Service